cbb66 Privacy Policy

1. Information We Collect

cbb66 collects personal information from you when you register an account, make a deposit or withdrawal, contact our support team, or otherwise interact with the platform. We collect only the data that is reasonably necessary to provide you with a safe, functional, and compliant gaming experience. The categories of information we collect are described below.

1.1 Registration & Identity Data

When you create a cbb66 account, we collect your full legal name, date of birth, email address, Bangladeshi mobile number, and a username of your choice. This data is used to create and manage your account, verify your identity, and communicate with you about account activity. We also collect the IP address and device information associated with your registration session for security and fraud-prevention purposes.

1.2 Financial & Payment Data

To process deposits and withdrawals, cbb66 collects payment method identifiers including your bKash, Nagad, or Rocket mobile wallet number, or your bank account details where bank transfer is selected. For card payments via Visa or Mastercard, we collect only the card holder name, last four digits, and expiry date — full card numbers are processed exclusively by our PCI-DSS-compliant payment gateway partners and are never stored on cbb66 servers.

1.3 Identity Verification (KYC) Documents

Before processing your first withdrawal, and in other circumstances where our compliance team requires identity verification, cbb66 may request a copy of your Bangladesh National Identity Card (NID) or valid passport. These documents are used solely for the purpose of verifying that you are who you say you are, that you meet the minimum age requirement of 18 years, and that your account is not being used for fraudulent or money-laundering purposes. Verification documents are stored in encrypted form and accessible only to authorised compliance personnel.

1.4 Usage & Behavioural Data

As you use the cbb66 platform, we automatically collect information about your activity including pages visited, games played, bet amounts, session durations, sports markets browsed, and features used. This data helps us improve our platform, personalise your experience, identify potential responsible gaming concerns, and detect unusual account behaviour that may indicate fraud or abuse.

1.5 Device & Technical Data

We collect technical data about the device and network you use to access cbb66, including your IP address, device type (mobile or desktop), operating system, browser type and version, and general geographic location derived from your IP address. This information is used for security monitoring, platform optimisation, and ensuring compliance with geographic eligibility requirements.

1.6 Communications Data

If you contact cbb66 support via email, live chat, or any other communication channel, we retain records of those communications — including the content of your messages and our responses — for quality assurance, training, and dispute resolution purposes. We may also collect feedback and survey responses where you choose to participate in optional platform feedback programmes.

2. How We Use Your Data

cbb66 uses the personal data we collect for the following purposes. In each case we rely on a legitimate legal basis for the processing, as described alongside each purpose.

2.1 Marketing Communications

cbb66 may send you promotional emails or SMS messages about bonuses, new games, seasonal offers (such as Eid promotions, BPL season offers, or Pohela Boishakh specials), and platform updates — but only where you have given your explicit consent to receive such communications at the time of registration or subsequently via your account settings. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your account or by contacting our support team.

Please note that withdrawing consent to marketing communications does not affect the delivery of transactional communications such as deposit confirmations, withdrawal notices, and security alerts, which are sent as a necessary part of managing your account.

2.2 Automated Decision Making

cbb66 uses automated systems to monitor account activity for fraud, money laundering, and responsible gaming indicators. In some cases, these systems may automatically flag or temporarily restrict an account pending human review. If your account is restricted as a result of an automated process, you have the right to request human review of that decision by contacting our support team. We do not make permanent account closure decisions using fully automated processes without human oversight.

3. Data Sharing & Disclosure

cbb66 does not sell or rent your personal data to any third party. We share your data only in the limited circumstances described in this section, and in each case we take appropriate steps to ensure that your data is handled securely and in accordance with applicable privacy standards.

3.1 Service Partners

To operate the cbb66 platform, we engage a limited number of trusted third-party service providers who process personal data on our behalf. These include payment processing partners (who handle bKash, Nagad, Rocket, Visa, and Mastercard transactions), identity verification service providers, cloud hosting and infrastructure providers, customer support software vendors, and game platform providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). Each service partner is bound by a data processing agreement that restricts their use of your data to the specific service they provide to cbb66.

3.2 Legal and Regulatory Disclosure

cbb66 may disclose personal data where required to do so by applicable law, court order, or in response to a lawful request from a competent authority. This includes disclosure to law enforcement agencies in connection with the investigation of suspected fraud, money laundering, or other criminal activity. In such cases we will disclose only the minimum data necessary to comply with the legal requirement.

3.3 Business Transfers

In the event that cbb66 undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will provide advance notice to affected players and ensure that appropriate data protection obligations are assumed by the acquiring party before any data transfer takes place.

3.4 Data We Do Not Share

cbb66 will never share your personal data with third-party advertisers, data brokers, or marketing agencies for the purpose of targeting you with advertisements outside the cbb66 platform. We will never share your KYC verification documents with any party other than the identity verification service provider engaged to process them on our behalf, except where required by law.

4. Cookies & Tracking Technologies

cbb66 uses cookies and similar tracking technologies (including local storage and session storage) on our website and platform. Cookies are small text files placed on your device by your browser when you visit a website. They allow us to recognise your device on return visits, maintain your login session, remember your preferences, and collect aggregated analytics data about how our platform is used.

4.1 Categories of Cookies We Use

4.2 Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies on a per-site basis. Please note that disabling strictly necessary cookies will prevent you from logging in to your cbb66 account and accessing the platform. For instructions on managing cookies in your specific browser, consult your browser's help documentation.

cbb66 does not use third-party advertising cookies or cross-site tracking pixels that would allow external advertising networks to build a profile of your browsing activity beyond the cbb66 platform.

5. Data Retention

cbb66 retains your personal data for as long as your account is active and for a period after account closure as required by our legal and compliance obligations. The retention periods applicable to different categories of data are described below.

• Account registration data (name, email, mobile number, username): retained for the duration of account activity plus 5 years after account closure, to meet anti-money-laundering record-keeping requirements.
• Financial transaction records (deposit and withdrawal history, payment method identifiers): retained for 7 years from the date of each transaction in accordance with financial record-keeping obligations.
• KYC verification documents (NID, passport copies): retained for 5 years from the date of verification or from account closure, whichever is later.
• Game and betting history: retained for 3 years from the date of each session for dispute resolution and responsible gaming purposes.
• Support communications: retained for 2 years from the date of the last communication in a support thread.
• Usage and behavioural analytics data: retained in anonymised or aggregated form indefinitely for platform improvement purposes. Individually identifiable usage data is deleted within 12 months of account closure.
• Marketing preference data: retained until you withdraw consent or close your account, after which it is deleted within 30 days.

After the applicable retention period has expired, personal data is either securely deleted or anonymised so that it can no longer be linked to any individual. Where data cannot be immediately deleted due to technical constraints (e.g., data held in backup archives), we ensure it is quarantined and not actively used, and that it is deleted at the next practicable opportunity.

6. Data Security

cbb66 takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our key security measures include the following.

Despite our best efforts, no online platform can guarantee absolute security. In the unlikely event of a data security incident that poses a risk to your personal data, cbb66 will notify affected players promptly and take all available steps to contain the incident and prevent further exposure. We encourage you to contribute to your own account security by using a strong, unique password and by notifying us immediately if you suspect any unauthorised access to your account.

7. Your Data Rights

As a player on cbb66, you hold a number of rights in relation to the personal data we process about you. These rights are described below. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe and in any case within 30 days of receipt.

• Right of Access: You have the right to request a copy of the personal data cbb66 holds about you. We will provide this in a clear, readable format. Identity verification will be required before we can fulfil an access request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update most of your account information directly from your account settings; for changes to identity or payment data, please contact support.
• Right to Erasure: In certain circumstances you may request the deletion of your personal data. Please note that this right is subject to limitations — cbb66 is required by law to retain financial transaction records and KYC documents for specified periods, and we cannot delete data that we are legally obliged to retain.
• Right to Restrict Processing: You may request that cbb66 restricts the processing of your personal data in specific circumstances, for example while a rectification request is being assessed. During a restriction period, we will continue to store the relevant data but will not actively process it beyond what is required by law.
• Right to Data Portability: Where processing is based on your consent or on the performance of a contract, you have the right to receive a copy of your personal data in a structured, machine-readable format, and to request that it be transferred to another service provider where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. We will assess your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (such as the receipt of marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

8. Policy Updates & Contact

8.1 Updates to This Policy

cbb66 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When we make material changes to this policy, we will notify registered players via email to their registered address and via an in-platform notification, prior to the changes taking effect. The effective date at the top of this document will be updated to reflect the date of the most recent revision.

We encourage you to review this Privacy Policy periodically to stay informed about how cbb66 handles your personal data. Your continued use of the cbb66 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

8.2 Children's Privacy

cbb66 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has registered an account or provided personal data without verification of age, we will immediately close the account and delete all associated personal data. If you have reason to believe that a minor is using the cbb66 platform, please contact our support team immediately.

8.3 Links to Third-Party Content

The cbb66 platform may contain references to third-party game providers and payment services. This Privacy Policy applies exclusively to data processed by cbb66 and does not cover the data practices of third-party game studios, payment processors, or other external entities. We encourage you to review the privacy policies of any third-party services you interact with in connection with your cbb66 account.

8.4 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way cbb66 handles your personal data, please contact our support team. Our team operates 24 hours a day, 7 days a week, on Bangladesh Standard Time (UTC+6). Contact: [email protected]